Privacy Policy

Developous Team ("Company," "we," "our," "us," or "Developous") is committed to protecting the privacy, confidentiality, and security of personal data collected from visitors and users of our website located at https://www.developous.com (the "Website") and our software development, digital marketing, and consulting services (collectively, the "Services").

This Privacy Policy ("Policy") outlines our practices concerning the collection, use, processing, storage, and protection of personal information in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR), the Information Technology Act, 2000, and other relevant privacy laws.

Scope: This Policy applies to all personal data processed by Developous through the Website, Services, and any related customer interactions. By accessing the Website or engaging with our Services, you acknowledge and consent to the practices described in this Policy. If you do not agree with our practices, please refrain from using the Website or Services.

Data Controller: Developous Team serves as the data controller for all personal information collected. For inquiries, contact us at the details provided in the "Contact Information" section.

We process your personal information only for specified, explicit, and legitimate purposes. The legal bases for our processing include: (a) contract performance, (b) legal obligations, (c) vital interests, (d) public task, and (e) legitimate interests.

Developous implements comprehensive technical, organizational, and administrative security measures to protect personal data against unauthorized access, alteration, disclosure, destruction, or misuse. Our security framework includes:

• Encryption: SSL/TLS encryption for data in transit; AES-256 encryption for data at rest
• Access Controls: Role-based access control (RBAC); authentication mechanisms; multi-factor authentication where applicable
• Network Security: Firewalls; intrusion detection systems; regular security patching; vulnerability assessments
• Data Backup: Regular automated backups; redundant storage systems; disaster recovery protocols
• Personnel Security: Employee confidentiality agreements; mandatory security training; background checks for sensitive positions
• Incident Response: Documented security incident protocols; breach notification procedures; incident logging and monitoring
• Compliance Audits: Regular security assessments; penetration testing; third-party security audits; compliance certifications

Limitation: While we maintain robust security measures, no system is completely immune to security breaches. We cannot guarantee absolute security of your personal information. You acknowledge this risk and use our Services at your own discretion.

Developous does not sell, rent, lease, or trade personal information for commercial purposes. We share personal data only under specific circumstances with strict contractual obligations:

• Service Providers and Vendors: Third-party providers assisting with website hosting, payment processing, email services, customer support, analytics, cloud storage, and other business functions. All service providers are bound by data processing agreements and confidentiality obligations.
• Legal Obligations and Court Orders: When required by law, regulation, court order, or government request to disclose personal information. We will provide notice where legally permissible.
• Business Transfers: In the event of merger, acquisition, bankruptcy, asset sale, or other business reorganization, personal data may be transferred as part of such transaction. We will provide notice to affected individuals.
• Protection of Rights and Safety: When necessary to protect the rights, property, safety, or security of Developous, our users, or the public against fraud or illegal activity.
• Explicit Consent: With your prior written consent for specific sharing purposes not covered above.
• Aggregated and De-identified Data: We may share aggregated, anonymized data that cannot reasonably identify individuals for research, statistical, and marketing purposes without restriction.

International Transfers: If we transfer personal data across borders, we ensure appropriate safeguards including Standard Contractual Clauses (SCCs) and compliance with applicable data protection laws.

Subject to applicable laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data we hold. We will provide this within 30 days of verified request.
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated personal data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to legal retention requirements.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format and transfer it to another service provider.
• Right to Restrict Processing: Request limitation of processing under specific circumstances.
• Right to Object: Object to processing of your personal data for direct marketing, profiling, or other legitimate interests.
• Right to Withdraw Consent: Withdraw previously granted consent at any time without affecting the lawfulness of prior processing.
• Rights Related to Automated Decision-Making: Request human review of decisions based solely on automated processing with legal or significant effects.

How to Exercise Your Rights: Submit a written request to privacy@developous.com or contact@developous.com with subject line "Data Subject Rights Request." Include your name, email, and specific request details. We will respond within 30 days (may be extended to 90 days for complex requests) and may request identity verification for security purposes.

Lodge a Complaint: If unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority (DPA).

We retain personal data only for as long as necessary to fulfill the purposes stated in this Policy or as required by applicable law. Retention periods vary based on data type and purpose:

• Project-Related Data: 7 years after project completion (for financial, legal, and warranty purposes)
• Customer Communication Records: 3 years from last interaction
• Website Analytics Data: 2 years from collection date
• Marketing and Promotional Data: Until consent withdrawal or as per applicable law
• Payment and Billing Records: 7 years (as required by tax and accounting regulations)
• Technical/Log Data: 6-12 months (for security and troubleshooting)
• Legal Hold Data: Retained until litigation or investigation concludes

Deletion Process: Upon expiration of retention periods, we securely delete personal data or anonymize it permanently. Data subject to legal holds will be retained until released.

For privacy-related inquiries, requests to exercise data subject rights, complaints, or concerns, please contact our privacy team: